Refund Policy

We are committed to providing high-quality educational experiences. If you are not able to participate in a course you’ve purchased, please review our refund policy below.

Eligibility for a Full Refund

A 100% refund will be granted if requested 7 days before the official start date of the course.

The course start date is defined as the date specified on the course enrollment or product page at the time of purchase or as communicated to you.

How to Request a Refund

To request a refund, please contact us at contact@kodexacademy.com with the following details:

• Your full name
• Order confirmation number
• Course name
• Reason for refund

Refund Processing

Refunds will be processed to the original method of payment. If required, we might ask for more information.

Please allow 5–10 business days for the refund to reflect on your statement, depending on your financial institution.

Non-Refundable Situations

Refunds will not be issued once the course has started.

Partial attendance or non-participation after the start date does not qualify for a refund.

We reserve the right to update or modify this policy at any time. For questions, please contact our support team.